Jul 4, 2023
Anonymous employee
Remitly Response
2yWe appreciate your kind words and are delighted to hear that you have found our company to be genuinely caring and driven by strong values and a meaningful mission.
Remitly takes pride in our customer-centric approach and strive to provide the best possible experience for our customers. Our commitment to delivering exceptional service is at the core of everything we do, and we are thrilled that you have recognized and appreciated it.
As you mentioned, our extensive recruitment process is designed to attract individuals who align with our values, and we are delighted to hear that you find your colleagues to be a joy to work with. We believe that building a team of talented individuals is essential for achieving our vision to "transform the lives of immigrants and their families by providing the most trusted financial services on the planet".
While we are proud of our business success, we acknowledge that there may be engineering shortcomings that need to be addressed. We are continuously investing in our technology and processes to improve our services and address any opportunities that arise. Your feedback is valuable, and we encourage you to share specific suggestions with your manager or the appropriate teams so that we can continue to enhance our engineering capabilities.
Thank you - WJGS!