2.0
May 10, 2018
Former employee, more than 3 years
North Worcester, MA
Recommend
CEO approval
Business outlook
Pros
Established organization -at the forefront of managed care has some interesting but not practical protocols .Encourages leadership development which is a good thing.Is involved with the community
Cons
Not patient centered,relying heavily on protocols,not customer oriented .Top heavy organization with too many managers .Run in efficiently.Has some legacy physicians who will hang around for obvious reasons .If the organizational structure does not change they will have problems attracting new physicians on a long term basis.