Company is still young - Customer Support Representative Relay Payments Employee Review

Relay is a values-driven organization, and we invest heavily in creating clear, accessible channels for feedback and dialogue. Expectations around communication, trust, and accountability are widely discussed and reinforced, and we encourage team members to raise concerns directly through the many formal and informal avenues available. Open communication is a shared responsibility, and it’s important to us that feedback is voiced in real time so it can be addressed. Our in-office, fast-paced environment is intentional and central to how we collaborate and move quickly as a company. We recognize that this type of environment isn’t the right fit for everyone, and that’s okay. We aim to be transparent about how we work so people can make the best choice for themselves. Best of luck in your next chapter.