Good Company, Bright Future Ahead - Senior Customer Success Manager (CSM) Relativity Employee Review

4.0
Mar 14, 2024
Recommend
CEO approval
Business outlook

Pros

Company culture still strong despite CEO changes and business acquisitions, transparent ELT, great product, reasonable approach to hybrid work and holiday, good benefits

Cons

role can be intense, with some occasional long hours

Explore other reviews about Relativity

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

great culture and great people

Cons

most people work from home

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great bennies. Loved the office in Chicago -- there was a gym upstairs, and it's in a very pretty building (see opening scene in "The Dark Knight Returns").

Cons

New CEO came in and laid off a bunch of people, including me. With that said, I talked my way into the job -- I was probably a little underqualified. However, I got laid off right when I had finally figured out the job. This was in 2023, mind you.

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