2.0
Jan 18, 2021
Former employee, less than 1 year
Hull, England
Recommend
CEO approval
Business outlook
Pros
Remote work, pay can be good depending on the country you work at.
Cons
The job is heavy. You listen to customers relationship problems on message, phone and video. It is quite emotionally difficult. I liked it to begin with but after a while it becomes a weight. It is an expensive service and the customers are in desperate state. The interview process is really long and the training is two weeks unpaid unless you pass the exams. You get blocked out of the app when they want to get rid of you. Your friends just disappear. Training is quite poor, and things dont get explained well. I am not sure the company cares about its workers. There is a lot of talk of care, but real care is proved by action not words