Worst agency management I've ever seen - Anonymous employee Redstamp Agency Employee Review

1.0
May 16, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The clients are pretty cool. That's it.

Cons

- The CEO has no idea what he's doing. - The financial state of things turns on a dime - one week 'things are looking good - it looks like we'll be able to hire a new X', and the next week 'this isn't sustainable. If our numbers don't improve by end of week, we'll need to lay 2 people off' - Overtime is expected regularly - Contributions are not recognized - Leadership has no idea what they're doing - They lie consistently to get the 'right' people in the door, only to have those people leave when they understand they were lied to. Things like 'there's no overtime required here', or 'we'll be able to offer you a salary increase after 6 months'. - There's a constant flow of people leaving (9 people resigned in Q1 of 2019. At least half of the raises they promise to people would be possible, if turnover wasn't so high. They don't seem to understand that the cost of turnover is astronomical. - Leadership invested in 14 gigantic monitors to be placed throughout the office - except they just sit in boxes. They also made this purchase about a few weeks before they laid some people off - which was a terrible look - they can only afford to hire junior talent

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Redstamp Agency Response
7y
Thank you for your feedback. As an agency, we’re trying our best to review processes to make our office a healthy environment to work for our employees. Theses generalizations must be frustrating to you and we would really appreciate an opportunity to talk to you about this. Your concerns do matter to us because we don’t want any of our employees/contractors to ever feel this way. At Redstamp we do believe in work-life balance, transparency, and trust. If you’re interested in chatting about this please reach out to our Head of People & Culture stephanie@redstamp.com to set up a call.

Explore other reviews about Redstamp Agency

4.0
Jul 26, 2022
Recommend
CEO approval
Business outlook

Pros

A strong creative team that can deliver at scale, working for Redstamp was always fun and engaging. They have a large pool of contractors and lots of opportunity to do variety of work. Client work is fast-paced and challenging. A great place to hone skills. Employees, contractors, and clients span multiple time zones so there is a ton of flexibility in schedules. Diverse workforce + women leaders. Team is collaborative and maintained positive energy while working with a remote workforce. This is the kind of place you can make your own path and grow with the company. Requires good attitude and flexibility. They don't have it all figured out and anyone with an entrepreneurial mindset will fit right in.

Cons

A lot of pressure on the leadership team to have it all figured out. So many internal projects and initiatives and little time to allocate time and resources. Junior talent will struggle working here, work is fast paced and expectations are high. Clients are very complex and require high level of experience. Capturing constructive feedback was sometimes difficult. Team leads take on majority of the work and struggle delegating and building structure and processes around their teams, which is natural for a team that is scaling. Work for contractors can drop unexpectedly. Team expects a time commitment and sometimes struggle forecasting work.

5.0
Oct 27, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• The people I work with, across all teams, are lovely and talented • The relatively-flat organizational structure offers amazing learning opportunities • The client work is interesting and the output is held to a high standard • A lot of focus is directed at employee wellbeing and satisfaction • Similarly there's a lot of focus on professional development and helping employees grow • Completely remote team means people can work from pretty much anywhere

Cons

• The pay is reasonable, but not competitive; the benefits are the same • Inconsistent flow of work means it's either super busy or super slow • Company culture feels a little forced at times

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