Entry Job - Customer Support Representative Rediker Software Employee Review

Thank you for your review. We are happy to hear that you enjoyed your internship experience!

Thank you for taking the time to express your opinions about our company on Glassdoor. We are sorry to hear you felt this way while you were working at Rediker Software. Since you haven’t worked here “for some time”, you may not know that several policies have changed, and we continue to identify areas for continued improvement. The “millennial entertainment” you refer to has been in existence since September 2016 and based on the feedback we’ve received, including some right here on Glassdoor, employees seem to enjoy them! We will continue to look at any activities, events or perks that we feel make Rediker a great place to work for our employees. Additionally, we regularly communicate our vision with our current staff and, as a family owned business, we value our team members and their daily contributions; regardless of which floor they work on or which cubicle they sit in. We do not place people on floors based on their deemed importance. Our building is comprised of three floors and teams are kept together for obvious, work related, reasons. As a small, local company, each employee plays a significant part in helping us achieve our vision. Again, since it has been some time since you’ve worked at Rediker, you may not know that quite a few of our managers are relatively new and come to us with extensive leadership experience in their field of expertise. I do apologize if you encountered a “toxic” manager while you were working here, but we can confidently say that is not the case today. Our strategy includes developing new products utilizing the latest technology so Rediker Software continues to be a market leader. While we will always look back at where our company has been, our focus remains on the future. Thank you again for your remarks and comments.