Feb 20, 2020
Red Carnation Hotels Response
6yThank you for your feedback and I am sorry to hear your mixed experience with us. I notice you are still working for us so please feel free to reach out to me confidentially if you wish, I may be able to help? In the meantime I will certainly take a closer look at the reception team to see what I can do there, in case there is any cause for concern, so thank you to alerting me to your experience. Again, I would be very happy to hear from you directly to learn more. Liz