Good Opportunity - Customer Service Rebag Employee Review

very supportive, high speed environment

carries a lot of brands so does need to do research

Known in the resell market

Rebag is a toxic workplace built on favoritism, discrimination, and empty promises. Advancement has nothing to do with performance , if you don’t fit their narrow image (White and skinny), you’re overlooked. There is no training or coaching, only constant criticism for not hitting absurd sales goals (like $100K a month for a $500 pre-tax bonus). Raises don’t exist, benefits are insulting (three bags at buying price per year), and management only cares about pleasing the C-suite. Turnover is high because most people are fired or quit, while “promotions” just go to whoever is left standing. The company makes constant, chaotic changes like a brand-new startup, yet offers no stability. On the client side, payouts drag on for 6–8 weeks, the R+ membership barely grows at 1.5% a month, and prices are higher than competitors like Fashionphile. Rebag tries to brand itself as luxury, but the reality is closer to an Aldo-level operation. The company is expanding locations, but internally it’s held together by a thread of bad management, favoritism, and poor treatment of both employees and clients. Apply here only if you’re prepared to regret it.