Pros
Good dental insurance Call center to help with customer calls and emails Met some nice board members of homeowner associations Met some nice co-workers
Cons
Very low salaries Work/life balance is not important, people feel they have to work 7 days a week and they are still behind because company will not hire enough people to address the work load In meetings, they remind people they are replaceable and they receive resumes everyday so they can get other people if they need to Vague sales contract so clients end up angry shortly after coming on board Employees caught in the middle between clients and company as many clients angry at company a great deal of the time When clients leave employees blamed even though clients left due to processes set by executive leadership that employees have nothing to do with Executive leadership does not communicate well so most of the time most mid-management and lower does not know what is happening Fees for everything you can imagine to the clients which upsets them and employees have to deal with because no one told the client ahead of time They pretend to the outside world that all is good when many employees are treated poorly and some clients are watching the calendar for the day when their contract ends which makes life hard for the employees dealing with those clients Senior and executive management have mostly not ever done any of the jobs that deal with the client on a regular basis or attended board or annual meetings, etc. Many errors are made on client and homeowner accounts which takes months or years to correct sometimes