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ReadyTech (Australia)

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Drop the facade Readytech! - Payroll ReadyTech (Australia) Employee Review

1.0
Jul 4, 2023
Recommend
CEO approval
Business outlook

Pros

. Met some great people . Merchandise when it's given out . Working remotely (but Management is calling all employees back into the office) . Leave benefits - 4 extra days and birthday leave with conditions

Cons

. Severe micromanagement - every movement is recorded - customer calls are always recorded, breaks are counted down to the second, with meetings you're expected to be on camera. . They have a management team who don't have experience in payroll, operational support or the software. . Extremely high turn over where knowledge and experience of others are lost. . Work load can be stressful as there's not enough staff. Can be political or toxic. Everyone is overworked! What's even more frustrating is they've known this for over 2 years and they haven't filled back all the roles and more employees are leaving! . Segregated departments where everyone is looking out for themselves. Unfortunately, other departments are also overloaded, struggling to keep up. . It's demoralising as it appears no one wants to be there. Everyday there is always someone counting down the minute until end of day or the weekend. I wouldn't blame the person left wanting to strangle the other team member who takes a leave day or two because they are left with the burden of a heavy workload! To top it off, the pay is average and their leave entitlements can only be taken outside their blackout period (Jan, Jul, Dec). Mind you, not for all but only employees in certain departments such as dealing with Payroll.

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ReadyTech (Australia) Response
2y
Hey ReadyTecher, Thanks for taking the time to share your thoughts about your experience at ReadyTech. Your feedback is important as we continually strive to enhance our workplace culture and the employee experience. We genuinely appreciate your positive observations, particularly about the great people you've met and the attractive leave benefits we offer. However, we also acknowledge your concerns and frustrations regarding aspects like micromanagement, workload, turnover, and certain management practices. We take these concerns seriously and are committed to fostering an environment where our team members can thrive. Your feedback provides us with insights into areas where we can improve and create a better experience for all ReadyTechers. We are actively working on addressing the issues you've highlighted, including management practices, workload distribution, and departmental collaboration. Thank you again for sharing your perspective. Your insights are helping us to evolve and create a more positive and supportive work environment for our team members. Cheers, Jess

Explore other reviews about ReadyTech (Australia)

2.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, genuinely those who want to help customers

Cons

Tech debt is huge, offices are poorly kitted out and mgt does not like people working from home, one of their main legacy products is horrendous and no real innovation or investment. To much nepotism. Pay scalable low compared to others in sector.

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Work is usually interesting, great location, senior leadership are pretty cool and the CEO, Marc, will find time for you in his day.

Cons

Uncompetitive salaries, middle management needs an overhaul, P&C team are on a job carousel of about a year which directly impacts company culture.

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