Job Review - Client Service Representative Rathbones Employee Review

2.0
Nov 28, 2025
Recommend
CEO approval
Business outlook

Pros

Good company in terms of brand and reputation in the industry. The actual investment work is genuinely interesting, good research resources, and you do feel part of a respected name in UK wealth management. Pay was in line with market for the level. Some genuinely sharp, pleasant colleagues.

Cons

Unfortunately the positives are completely overshadowed by a toxic and deeply political culture in certain teams (particularly in London). Trust is non-existent – you will be told one thing to your face and discover later the complete opposite was being said behind your back. Senior management give zero meaningful support when things get difficult; it’s every person for themselves.

Explore other reviews about Rathbones

5.0
May 4, 2022
Recommend
CEO approval
Business outlook

Pros

Good people to work with. I was happy.

Cons

Nothing I can think of. Great place.

1
4.0
Mar 25, 2018
Recommend
CEO approval
Business outlook

Pros

Benefits - pension, shares, top notch for training opportunities and getting on in the company - they do listen to and included all levels of staff

Cons

Problems with technology, computer has problems in that it’s slow and antiquated systems struggle to keep up. Centrally controlled computer and sometimes difficult to get answers for IT

1
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