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      Rate Hawk

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      Rate Hawk reviews

      remote job - Customer Service Team Manager Rate Hawk Employee Review

      4.0
      Mar 14, 2024
      Customer service team manager
      Recommend
      CEO approval
      Business outlook

      Pros

      it's fully remote and 12 hours per day working every 2 days, then you have 2 days off

      Cons

      Not much development opportunities or possibilities to change team

      avatar
      Rate Hawk Response
      2y
      Hello. We appreciate you sharing your thoughts about working at RateHawk. Development and growth opportunities are one of our main priorities as a company. Within the Operations department, you can switch teams after 3 months of working, and after 6 months, you are able to move to other departments. To make the process more transparent, we use such tools as internal rotation program and career tracks. Thank you for being a part of our team. Wishing you the best of luck in all your future endeavors!

      Explore other reviews about Rate Hawk

      5.0
      Mar 17, 2026
      Head of operations latam
      Recommend
      CEO approval
      Business outlook

      Pros

      The company invests in the regional growth and believes in local leadership. There is free communication inside the company.

      Cons

      Scaling is at times quicker than internal documentation.

      4.0
      Mar 8, 2026
      Junior accountant executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Here you study fast and have to work with people of different countries. Even when the situation is busy, team members are helpful and willing to answer questions.

      Cons

      At first it may be overwhelming as it has a lot of tools to study.

      avatar
      Rate Hawk Response
      2mo
      Hello. Thank you for sharing your experience with us. We're truly glad to hear you enjoy working in our diverse and supportive enviroment. We understand that the variety of tools and the fast-paced environment can feel overwhelming at first. We appreciate your suggestion regarding more formal onboarding for junior hires, and we will certainly take it into consideration as we work to improve the experience for new team members. Wishing you lots of interesting and ambitious projects ahead as a part of our team!
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