Great mission, management needs improvement - Anonymous employee RapidSOS Employee Review

3.0
Nov 17, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The platform helps save lives and the mission of the company is noble. Most of the co-workers are genuinely nice. Free snacks, and occasionally free lunches. Free dinner when you work late.

Cons

The management team appears to be nice but the behavior pattern shows systemic bias against women and minorities, especially by the leadership team. Check how many of their full-time staff (don't count the interns/fellows) are white male vs all others, and how many are in the leadership team. The numbers tell the truth. The worst thing is that they do not admit it even when they are told that is the case, which makes the work environment a bit toxic at times.

Explore other reviews about RapidSOS

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great mission and flexibility with location

Cons

Yearly layoffs and unorganized projects,

1.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

The company's mission is to help 911 calls get to the right people. It started well.

Cons

They use layoffs to cover up the absolutely rotten business judgment of the CTO and COO. The stack is in ruins and the system is probably like the last place that the CTO worked: "Poor performance, excessive maintenance and an uptime of only around 65% for the system.” Also, the CTO writes an annual manifesto that reads like a poorly written word salad of buzzword management that could only motivate people to leave or be quiet and accept the abuse from him and his Boston buddies.

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