Customer service representative - Anonymous employee Raphael's Party Rentals Employee Review

Great management to work for

Not very lucrative and hard work

The inventory/party equipment the company rents has a vast variety, mass quantity, is clean, and in good condition.

Micro management to the point of dress code which you are NOT told of upon hiring. There are cameras on employees and they watch you on the back end with what you are doing on your computers as well. The men in upper management dominate and women are subservient and do all the work. Very stiff and cliquey, forced to take 30-minute lunches only and as a new employee was told to take my 30 min in break room and make nice with coworkers vs. leaving the building. All about bringing in the $'s from day 1 vs. setting me up for success! Never gave me a work email, extension, didn't know I would be on a 3 week do or die trial period. Signed a work offer that gave 8 month ramp up to build pipeline and work my quotes, close deals etc... Kept me downstairs when customers came up to my desk for service but, expected me to ignore them and make outbound calls. Never moved me to a quieter workspace so I could make calls, and work my pipeline.