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      Manager at rakuten - Customer Service Manager (CSM) Rakuten Advertising Employee Review

      4.0
      May 16, 2023
      Customer service manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good autonomy and trust from leaderships Base salary is quite good

      Cons

      Not enough bonus plan Not enough evolution perspective because people stay at same positions for long time

      Explore other reviews about Rakuten Advertising

      5.0
      Apr 20, 2026
      Account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people as coworkers and cool companies as clients

      Cons

      Lots of favoritism, don’t always reward the best performers

      4.0
      Apr 22, 2026
      Sr. bdr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefit. Good team and can have work life balance.

      Cons

      Products are not really competitive enough in the industry.

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