1.0
Jun 29, 2017
Current employee, more than 5 years
Melbourne, FL
Recommend
CEO approval
Business outlook
Pros
Tons of hours during peaks and Lots of opportunity to advance. Granted, the opportunity to advance IS because everyone is leaving for anything better.
Cons
The company itself is horrible and only cares about the bottom line, their profit. A prime example is when the company choose to remain open as a major hurricane approaches and hit Florida. Pay is below average. Agent morale is poor. I have never worked at a call center where everyone was just miserable to be there and looking to get out. People will steel your lunch. Associates do drugs in the parking lot and that's ok! Managers play favorites and rewards employee of the month awards to their friends.