Growth and Oppurtunity - Customer Accounts Manager RXO Employee Review

4.0
Jul 2, 2024
Recommend
CEO approval
Business outlook

Pros

Lots of growth potential. Leadership is knowlegable and in tune with the challenges of the team. Company promotes equality and inclusion.

Cons

Depending on the account or division you're part of the stress level will vary. Dedicated accounts tend to have higher stress and challenges. RXO has a 20% pay increase cap and requires return to office for all manager even if their team is located elsewhere.

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RXO Response
1y
We strive to offer our employees careers that they can be proud of. Thanks for the feedback and for letting us know how much you enjoy working with RXO!

Explore other reviews about RXO

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great onboarding experience with a supportive team. Leadership has been accessible, training has been well organized, and everyone has been willing to answer questions and help me learn. The culture has been welcoming and collaborative.

Cons

Still new to the organization, so I have not identified any significant concerns at this time.

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn from some very bright coworkers. All the lateral moves your heart desires.

Cons

Employee retention is an issue. The practice of laying off good workers to either replace them with cheaper, incompetent workers and/or put a heavier workload on your exceptional employees will inevitably cause turnover and impact the customer’s experience. Upper management’s expectations do not align with what is actually feasible.

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