Do not take the promotion - Retention Agent RUI Management Services Employee Review

Working at RUI has been pretty great. The training got me up to speed fast, and I’ve always felt supported by management. They’re easy to talk to and always there when I need help. It’s a good place to work and grow.

customers are hard sometimes, goals can be difficult with the calls we take

There were no pros to this company other than clocking out and leaving this company permanently.

Extremely hostile work environment. Management publicly shamed employees in group chats instead of handling performance concerns professionally. The culture was toxic, demoralizing, and based on intimidation rather than leadership or support. I would not recommend working here if you value respect and professionalism.