Limited career growth despite technical contributions and initiative - Desktop Support Technician RSM Employee Review

2.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Full-time employment with standard benefits - Exposure to diverse technologies (ServiceNow, Azure, networking, automation) - Opportunity to work on self-directed projects - Generally supportive immediate team members - Access to enterprise-scale infrastructure and systems

Cons

- Limited career advancement opportunities despite strong performance - Increased workload expectations without corresponding recognition or compensation - Recently eliminated remote work flexibility (now requiring 5 days on-site) - Technical roles often assigned facilities/manual labor tasks outside job scope - Performance ratings don't reflect actual contributions - innovation and technical projects treated as "meeting expectations" rather than exceeding - Development opportunities promised but delayed or deprioritized - Disconnect between strategic skill development and day-to-day task assignments

Explore other reviews about RSM

5.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great learning environment for an intern

Cons

Winter busy season doesn’t allow overtime for interns

2.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

If you are in the right team, with good seniors and good managers you will have a good time with the work. Hybrid was a very nice touch, they were pretty good about allowing you your two days at home if you wanted them. Benefits were decent

Cons

Very, very team dependent. A ton of seniors seriously don't want to teach at all. I remember coming up, and even after I was a senior, listening to people complain so much that they got a first year, and they did not want to teach them or didn't have time to. Its a huge popularity contest on if you get good jobs or not. Partners will make you work the most crap jobs and keep all the good jobs for their favorites. They use and abuse people so often. Got laid off 1 day after the busy season.

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