Not worth your time, there are better agencies out there - Anonymous employee ROI Revolution Employee Review

2.0
Aug 2, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ROI does do a lot of soft skill training, which helps with client communication. If you’re on a good team, you’ll learn a lot. The perks (snacks and breakfast) are great, but not enough to keep morale up.

Cons

First and foremost, ROI bases your salary on a 42.5 hour week. Additionally, the salary you are offered includes all bonuses and “education hours”. Needless to say, you will probably never make the salary you were offered. ROI is also extremely strict on the non-compete agreement — they have definitely gone after employees who they believe break the agreement. The 401K is another perk that is really pushed during the hiring process, but only until after 5 years at the company will you receive 100% of ROI’s contribution. Work/life balance is non-existent with way too many employees coming into the office on weekends. Employees are extremely overworked and stressed. ROI is great if you’re a client of ROI — upper management does everything they can to keep clients happy, but most of the time, it is at the cost of their employees. Finding good fit clients do not matter at all, at the end of the day, it’s about numbers and adding as many clients as they can to their portfolios. Though management tries to hide it, the turnover rate is incredibly high at all levels. Instead of doing what they can to retain their employees (like rewarding them with a higher salary, a promotion, bonuses, or continuing education) ROI believes that a simple “High Five” and “thank you” is enough. “High Fives” are pieces of paper handed out to certain employees at company meetings. These high fives are condescending and in no way comprable to the amount of time and work employees put into their accounts. Diversity is almost non existent. If you’re looking to bring new ideas to a company, you cannot continue to hire the same type of people over and over again.

Explore other reviews about ROI Revolution

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ROI has an incredibly positive and supportive culture. Across every team I’ve worked with, people are consistently kind, intelligent, collaborative, and genuinely invested in helping each other succeed. The level of talent across the organization is motivating because you’re surrounded by experts who care deeply about producing great work. Leadership is exceptionally transparent and thoughtful. There’s a strong level of communication and clarity around company goals, decisions, and expectations, which creates a lot of trust across the organization. The company also places a strong emphasis on growth and development. We have a dedicated Client Services Learning & Development Manager who creates trainings based on current trends in the digital marketing space and real challenges teams are actively navigating, which makes the learning opportunities feel relevant and practical. Work life balance is another major positive. Employees start with four weeks of PTO, which increases with tenure, and the company has core working hours from 9:30 AM to 4:30 PM. Most teams typically work around 40 to 45 hours per week. The hybrid schedule is also a great benefit. Teams are in office 2 to 3 days a week, which allows for collaboration and relationship building while still offering flexibility to work remotely. The office environment has great energy, and there are plenty of opportunities to connect with coworkers through weekly catered lunches, happy hours, and team events.

Cons

The company hires exceptionally strong talent, which creates a high standard of excellence and accountability across teams. The environment is fast paced, with an expectation that employees take ownership, stay proactive, and consistently produce high quality work. It’s great for individuals who thrive in collaborative, high performing environments, but it may feel challenging for those who prefer a slower pace or need more structure around prioritization and time management.

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Working at ROI Revolution has many positives, particularly the culture of collaboration. You never feel like you’re on an island because there is always excellent brainstorming and resource support available. The peer-to-peer support is outstanding, and it is incredibly motivating to work alongside fellow problem-solvers who share a consistent drive to deliver excellent work for our clients. Additionally, despite being an agency, the work-life balance here is actually been really wonderful the last several years - I think this is largely due to improvements in how client portfolios and team sizes are set. I also have to shout out our admin team for providing wonderful office perks, and our HR team, who are incredibly supportive, accessible, and genuinely helpful.

Cons

Agency life naturally comes with occasional high-pressure periods, and the intensity can vary depending on the client and how they're performing. At times, some members of Senior Leadership may get more directly involved with specific accounts, which can create extra urgency or require some additional lift from the team. That said, the support and collaboration across the organization helps those moments feel manageable.

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ROI Revolution Response
1mo
Thank you for taking the time to share your experience at ROI Revolution. We’re glad to hear that the collaborative environment, supportive teammates, and work-life balance have all contributed positively to your time here. It’s especially meaningful to hear your recognition of and appreciation for the partnership across teams, as well as the support provided by our Admin and HR groups. As you know, fostering a workplace where employees feel connected, supported, and able to grow is always a top priority for us. I appreciate your honest feedback regarding a desire for more insight into broader business metrics; constructive input like this helps us continue evaluating where we can improve as an organization. Thank you again for your thoughtful review and for being part of the ROI Revolution team! Best, Barbara Green SVP of HR
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