Worst place I’ve ever worked - Customer Service Representative RIBA Employee Review

This is the worst working environment I’ve ever experienced, the working environment is extremely toxic. There is extreme hierarchy and bullying within the institution, no one is ever held accountable. I have never experienced such poor working conditions considering how nice the external building is, the office for workings is dull , cold and you are micromanage to the point that it is intolerable. The management is awful, I’m surprised this institution and how it’s run is stil surviving. This job ruined my mental health!