How is this place still open? - Direct Support Professional (DSP) RHA Health Services Employee Review

1.0
Jul 19, 2025
Recommend
CEO approval
Business outlook

Pros

The clients of course, I would do anything to save BSchool.

Cons

Management. Don’t even try to curate routine that would help you and fellow coworkers on the floor, because here comes the higher ups, ready to ruin whatever you are doing to help clients. Management is worried about a million and 1 things and not the clients. They don’t care about you and will have you work 70+ hrs a week, do inhumane things to you and clients, there is no custodian so rooms and bathrooms are filthy, faulty ac unit all throughout summer (#1 behavior contributor for IDD individuals) . Staff is beat on by clients and tormented by higher ups. Make it make sense. IVE NEVER SEEN A FACILITY FOR IDD CLIENTS BE SO CHAOTIC WITH NO ROUTINE. EVERYONE KNOWS SOME TYPE OF ROUTINE NEEDS TO BE PUT IN PLACE FOR IDD CLIENTS. RHA NEW BERN IS A BIG ZOO AND HIGHER UPS LOVE IT.

Explore other reviews about RHA Health Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

The job is 8am to 5pm, but the hours are very flexible. The Care Manager must meet stated guidelines, Medicaid, and keep up with the members' services. Management is great!

Cons

It can get stressful when trying to make monthly contacts, and the members or guardians don't pick up.

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being a Direct Support Professional is a job that’s easy to obtain without experience which helps in an economic downturn The amount of PTO accrued is nice.

Cons

No health insurance for 90 days and no ability to use PTO for 6 months after hire. Only partial PTO payout if you worked more than a year for most years if you leave. You have to put in a 30 day notice if you want rehire status or your PTO payout if you’re exempt status. Employees in all positions are burnt out and stressed out. If you’re not an hourly employee, expect long hours and weeks. If you’re hourly, expect pressure to work OT. Turnover here seems worse than the company’s competitors. Very little hands-on training. They shove a bunch of online modules in your face and send you out the door to shadow for a couple of days and that’s it.

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