Designers Beware - Assistant Manager RH Employee Review

1.0
May 5, 2017
Recommend
CEO approval
Business outlook

Pros

The team was amazing. Talented, professional, very much like a family. The gallery was a beautiful place to work.

Cons

Hours, Salary. Clients were the worst so entitled. Due to the locations, White trash tourist would come into the gallery and trash the place. Beware this is a retail store! They call it a gallery looking for designers and it looks like a gallery reality is designers at RH are glorified sales associates. Every designer that comes along is lied to in the interview process to make it seem it something else. They are using you! Bottom line IT'S RETAIL SALES, and if you don't sell the management team will find something to write you up for and make your life miserable. They want you to quit! Usually for payroll purposes. When the gallery is not making the numbers, they cut full timers down to 30 hours, and part timers to 10. It can be very inconsistent. Delivery is a nightmare for clients and for associates. Operation customer delight was put into action, due to massive customer complaints. They were giving furniture to clients.

Explore other reviews about RH

5.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Experience working for on of the leading innovators in the design industry.

Cons

The scheduling department being in a regular call center and not the gallery

2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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