Some great products, but tension was high - Anonymous employee RH Employee Review

2.0
Dec 3, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great products, some middling despite usually-deserved excellent reputation. Paints and upholstery products excellent. Great custom products, sofas especially. Recommend to anyone. Wage was okay, benefits were good.

Cons

Management culture was high-pressure. The smiles were often forced. SM's were often very good, DM, in my opinion, was a terror. Lead through inspiration not perspiration; people work better when they're inspired by good leadership, not in fear of losing their job. Delivery system was often short-cut for floor sets, leading to inventory problems which fell on the store to account and resolve. Regional delivery system needed serious work.

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May 2, 2026
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Pros

Experience working for on of the leading innovators in the design industry.

Cons

The scheduling department being in a regular call center and not the gallery

2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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