good pay and benefits on paper. Toxic environment in reality. - Senior Mortgage Underwriter RFA Capital Holdings Employee Review

Good one-on-one training/onboarding. Everyone was extremely nice

Location was a bit far out from the core, but they moved locations to be more central.

Decent compensation compared to some competitors Exposure to a high-volume underwriting environment (if you can tolerate the stress)

The culture is toxic. Hard work and dedication are not recognized or appreciated; instead, employees are made to feel small and incompetent. Collaboration across departments is non-existent. Sales staff treat underwriters like order-takers, frequently escalating issues without discussion and siding with brokers regardless of the circumstances.no clear career growth path unless you engage in office gossip or align yourself with management’s inner circle. Leadership is disconnected, dismissive, and fosters a fear-based environment. Overwork with no appreciation Poor leadership and zero collaboration No real career development or growth Constant micromanagement and unfair evaluations