False Promises on Technology and Leadership Trying to Guess their Way to Success - Anonymous RES Software Employee Review

2.0
Feb 22, 2017
Recommend
CEO approval
Business outlook

Pros

Several people really do try to make it work OTE for salespeople is middle upper-end of spectrum Health benefits are great.

Cons

The product fails to deliver on promises without lots of custom services work and even then only works in very specific use cases. Over the last year several people have quit without being replaced so everyone is expected to pick up the extra work with limited direction Management guesses at a new go-to-market message every 6 - 9 months because the products were built to do a few things "ok" but nothing specifically great. Even the things they pick as go-to-market end up not working in half the environments when trying to deploy. Marketing makes best effort to solidify company identity but because of previously mentioned challenges it is hard. Therefore leads for sales people are few and far between. Marketing leadership also doesn't seem to understand basics of advertising in a digital era and what real content strategies are and how to use data. Code is old and market differentiation of "out of the box" integrations appear to be poorly packaged scripts with a UI

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5.0
Jul 9, 2023
Recommend
CEO approval
Business outlook

Pros

I like working with them

Cons

Not much to really say for cons

5.0
Sep 23, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The core group of leaders and people are good solid people. They are always trying to do right by the company, the staff, and the customers. The culture is really good ( at least on the technical side) and overall there is a sense that there is something amazing that is growing. They take good care of my family through great benefits, they give me the resources i need to be successful. I feel like the reward me fairly for the work that i do and the goals that i accomplish.

Cons

They are a global organization with great aspirations, this causes a perception of pains where none exist. I have seen most all of these issues be addressed , and the remaining have a plan that has been presented to the employees. I'm not being a homer. But the good outweighs the bad by a significant margin. There are ups and downs, politics, and pressures of every organization in the world. It's impossible to please everyone, but they have done a good job addressing any and all pressing issues.

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RES Software Response
11y
Thank you for your thorough review and the advice you provided for our management team; and this will be forwarded to them for consideration. We are glad that your experience at RES has been positive and we endeavor to be a truly great workplace which includes continuing communication and transparency.
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