A Process Improvement Company that Specializes in Real Estate - Client Services Manager (CSM) RELEVATE Real Estate Employee Review

One of the biggest perks is flexibility—my schedule allows for doctor appointments, travel, and real life without guilt, and there’s always someone on the team willing to step in and cover when you’re away. I get to enjoy the fun parts of real estate, like showing homes and working directly with clients, without the pressure of self-marketing, chasing leads, or living off commission. Having a consistent paycheck, PTO, and benefits is huge and makes this role far less stressful than a traditional broker position. This is one of the few places in real estate where you’re not on an island. The culture is genuinely collaborative, supportive, and team-oriented, which is rare in this industry. Relevate emphasizes process improvement and has endless resources. Leadership sets clear expectations and truly sets you up for success.

If you're looking for a side hustle this is not the place for you. This is a career and that means a lot of client interaction, frequent communication, and consistently putting clients’ best interests first—even when that requires extra time, effort, or problem-solving on your part.

Working as a Client Service Manager at Relevate has honestly been a great experience for me. If you enjoy the real estate industry and you’re naturally organized, this role is a really good fit. There’s a lot of moving parts, but everything is structured in a way that makes it manageable and even enjoyable if you like staying on top of details. One of the biggest standouts for me was the training. It’s hands down one of the most comprehensive training programs I’ve ever gone through. From day one, you’re given all of the tools you need to be successful in the role, which makes a huge difference in confidence and performance. I never felt like I was thrown in without support.

Sales agents get better food options for their meetings, but I don't have any *real* complaints!