An honest review - Sales Specialist REI Employee Review

3.0
Aug 30, 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers, excellent pro deals and employee discount. Fun to talk about the outdoors.

Cons

Push for memberships and the credit card during the slow seasons can be stressful at times. Multiple departments are consistently understaffed, even during busy sales. Being asked to take on more responsibility and customers with fewer staff for the same pay. Pay is great for retail but raises are small.

Explore other reviews about REI

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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