Good Company, Felt Stuck - Sales Associate REI Employee Review

3.0
Jul 11, 2025
Recommend
CEO approval
Business outlook

Pros

Chill work environment with very little micro managing while on the floor. I got a 10 cent raise every 6 months or so lmao

Cons

They pay was mediocre, they forced us to have a sales pitch for selling memberships, and didn't allow us to talk to customers for more than a few minute in order to make sure we sell as many memberships as possible. Overall, alright job if you don't want to work in fast food or walmart, or the likes.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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