Pros
Work feels meaningful Customers were 9 times out of 10 super friendly and respectful Work was not difficult I loved my co-workers so much
Cons
Since Eric Artz took over as CEO, it has become progressively more corporate, Where before there was a strong encouragement to speak to everyone about membership and sell as many as you can but no big deal if you lose out on sale, it has now become a demand. If you were not selling at least one per day, it would prompt a conversation with your manager. They say that full time guarantees you 32 hours a week, but then sometimes schedule you 28 hours or 24 hours and say, oh no it guarantees you an AVERAGE of 32 hours over two weeks. Managers became super stingy about when you were coming in and when you got back from breaks. Before, no one would bat an eye if you went on a fifteen and then took a bathroom break before coming back. Then they all of a sudden cracked down on this and said you must be back to the floor by the time your fifteen ends. Multiple staff were put on performance improvement plans for small reasons like these. Reasons that they suddenly decided to super care about.