Thought this was my dream job...left disappointed - Human Resources REI Employee Review

2.0
Jun 13, 2024
Recommend
CEO approval
Business outlook

Pros

1. Generous time off and sabbatical program 2. Amazing discounts on quality outdoor gear

Cons

1. Inconsistent expectations that made it difficult to navigate day to day and measure success, led to competing priorities and lack of cohesion to move work forward, constantly treading water. 2. Limited growth opportunities and unethical hiring practices. Promotions given to people who weren't even qualified for their current job, let alone the promotion. 3. Rampant favoritism, very cliquey. Borderline ableist with the preference they show employees who "fit the brand" (i.e. trail runners, backpackers, cyclists, etc.). 4. Slow moving to execute change, then don't stick with a decision long enough to reap the benefits. 5. Late to the game for DEI efforts, then tried to shove haphazard programming down employees throats, seemed to care more about telling the media about their efforts than creating a truly inclusive culture.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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