0/10 Do Not Recommend - Human Resources REI Employee Review

1.0
May 15, 2024
Recommend
CEO approval
Business outlook

Pros

There are some really talented people who work at REI.

Cons

The continued lack of financial success and clear direction has completely diminished the credibility of executive leadership. There's no good reason to join or stay with REI - we had no raises this year, bonuses were paid out at around 25%, no significant career development resources or programs, etc. No incentive to stay except to "fuel our purpose." I can't pay my mortgage with purpose. In HR it's worse. Our CPO (her first CPO gig) has made a mess of the department. She has zero empathy or people skills and all she does is implement things she's done at other orgs. So you'll spend your best effort collecting data and making a solid recommendation, only to hear - no, we're just going to do this/do it this way all while preaching agile, human-centered design. Do what I say, not what I do. Honestly the leader level down isn't much better because they can't influence or argue with her.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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