Employer that sells lies about its values and company culture. - Shipping and Receiving Lead REI Employee Review

1.0
Jan 3, 2022
Recommend
CEO approval
Business outlook

Pros

Prodeals, employee discounts, and cool coworkers

Cons

I've never worked for a company as dishonest, disconnected, and deceptive as REI. The company sells itself as one that "loves the outdoors" and believes that "a life outdoors is a life well-lived," which is a cute motto but not practiced in reality. REI is a retail store, nothing more. It punishes employees for trying to take time off to adventure outside (which directly contradicts its marketing strategy that shows its employees using the gear and being "experts in the field.") I was terminated without my knowledge, while in the backcountry hiking the Colorado Trail, even though I had this time approved. REI only cares about one thing: selling memberships. REI generates millions of dollars a year in revenue just from getting people to buy into a stupid co-op that strives to put smaller retailers and brands out of business. It lies to customers about where the funds go, saying "a portion goes to the National Forest service" lol not true. Each district decides where less than 1% of proceeds go, which almost never impact the local community or environment. REI is an organization that hopes people never realize that the "I" stands for "incorporated" and instead believe that it is a small, grassroots business rather than a large corporation. I had to deal with sexual harassment from an employee that had a history of workplace sexual harassment at REI and he didn't get fired until I made another claim. I also had a large bay door malfunction and close with me underneath it and management told me "it worked like it was supposed to". REI doesn't care about its employees or the outdoors, it only cares about money.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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