Dishonest and chaotic leadership, excellent individual contributors - Senior Business Process Analyst REI Employee Review

2.0
Oct 29, 2021
Recommend
CEO approval
Business outlook

Pros

The individual contributors at this company are the only reason it continues to be successful. There are very talented and passionate people who perform heroics to get stuff done for the company. It was a joy to work with so many good people all trying to overcome the obstacles of a disfunctional organization with inadequate leadership.

Cons

Leadership at this company was a joke. There were consequences for anyone who openly disagreed with leadership decisions and they made lots of bad decisions. There is very little understanding of how the business works and who the customers are. They allow senior leadership to retaliate against individual contributors and HR allows them to do it. There are no consequences for poor leadership decisions and dishonest behavior and the company is in an endless cycle of making the same bad decisions over and over again.

Explore other reviews about REI

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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