Sales Specialist - Sales Specialist REI Employee Review

5.0
Jun 9, 2014
Recommend
CEO approval
Business outlook

Pros

ProDeal, life/work balance. Great coworkers, great customers. I was trained very well as was everyone else on my team and it shows. Pay is a dollar more than minimum wage. If you can drink the Kool-Aid early and get excited about memberships and not get frustrated when people turn you down you'll do well.

Cons

Pay is a dollar more than minimum wage at starting. If you don't drink the Kool-Aid you will struggle. It's all about the memberships, if you don't sell those you don't get hours. Hours get cut pretty frequently when the store isn't selling because there is no budget for them. It's retail -THAT SHOULD BE EXPECTED! People get very cranky when their hours get cut, this is not a full time job, expect less than 20 hours a week unless you are in management. Have a another job and work here for the discount/ as a fun job.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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