It's a family - Retail Sales Associate REI Employee Review

5.0
May 1, 2014
Recommend
CEO approval
Business outlook

Pros

REI has taken excellent care of me over the years. They've paid me tuition reimbursement for school, given me a grant of gear to run a marathon, contributed largely to my retirement savings and just clearly have the best in mind for their employees. Schedules are flexible and the team works hard to make time-off requests work so you can have a full life. The company proudly supports gay marriage, and works hard to be a good employer for minorities including but not limited to racial and ethnic minorities and sexual and gender minorities (trans people). Oh, and your coworkers will become the shining light you look forward to daily. :)

Cons

It's still a co-op and a family, which is great, but the very fact that people are so valued and trusted means no micromanagement. Sounds awesome until you have to humor someone else's dumb idea. Keep this in mind when you pitch your own dumb ideas. Everybody's opinion counts. Also, staffing varies hugely throughout the year. It's a retail necessity. I advise anyone to have REI be a second job if they're not going into management.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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