One time great, now just another stumbling retailer. - Marketing Supervisor REI Employee Review

2.0
Nov 22, 2013
Recommend
CEO approval
Business outlook

Pros

Many of the people are wonderful but lack of leadership leaves them exhausted or burns them out. Pro deals are wonderful.

Cons

The company is bleeding talent and new managers are sub-par, with little or no talent for true leadership themselves. Training is non-existent and the lack of training is used as a reason for not hiring from within. The old guard leaders still in place are repeating the same wretched investment mistakes that have plagued the company the last four years as if they will suddenly work this time around. Constant cycle of failed or abandoned projects with absolutely no consequences to management/leadership for the wasted time and capital. Stealth layoffs have killed moral and feed an atmosphere of fear and expectation of more to come. Hard to work productively thinking you are likely next, and that current leadership is not capable of turning it around.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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