A co-op that is invested in the success of the individual. - Retail Sales Specialist REI Employee Review

5.0
Sep 14, 2012
Recommend
CEO approval
Business outlook

Pros

This is the first job I've had where there is no "office drama". I enjoy being around everyone I work with and don't feel like my job is an obligation. The management team works hard to help each employee attain their goals within the company and helps to promote a healthy work-life balance by approving time-off requests without batting an eye. Also, the benefits - even for temporary hires - are great! REI really cares about its employees, and I don't think that is something that can be said about most companies.

Cons

It would be nice to have regular hours and higher pay, but this is a part-time retail position, so for the other benefits listed, I can't complain much.

Explore other reviews about REI

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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