IT Department is Poisonous - Infrastructure REI Employee Review

1.0
Dec 12, 2016
Recommend
CEO approval
Business outlook

Pros

The company used to be an awesome place to work.

Cons

Sally Jewel left and Jerry is now at the helm. Makes people wonder if he has the company's best interest at heart and if he really knows what is happening in the IT side. Moving the company to Bellevue is not a good business move. They state that they can't find good talent further south. It doesn't really matter, people will commute for a great place to work, plus REI subsidizes the commute. REI needs to wake up to see what the IT upper management is doing. TONS of trips to India for outsourcing, which doesn't align with the REI culture. Rumor has it that there are kickbacks from the Indian companies to upper management. At the director level, high school games are played with who you like and don't like. Work like balance for most of the company except IT. If there is a project, they don't care about family, you will get it done, without parties that are held at headquarters or things your family. Mangement is quick to reward their buddies to a "senior" level when you question why and they don't have the background, experience or the time invested with the company.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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