Bottom line is its all about the dollar sign - Anonymous employee REI Employee Review

3.0
Sep 2, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great place to work while in college or as a recent graduate trying to figure out what to do with your life. -Health benefits are fantastic but you have to work a lot to get them. -Amazing employee discounts that enable you to get the gear you want so you can get out and do what you want.

Cons

-Management tries to push membership conversion rating without ever telling you what your stake in that as part of the excels bonus is. I wish they would be more up front and honest about the financial implications of that. -Unless you are worthy of endorsement and want it they will not mentor you. Some of us would like to get in a position to work in the outdoor industry as a company rep, but they either don't care or don't know about that side of the business.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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