Great Place to Work, Mgmt is not able to keep up with Employee Suggestions - Sales Associate REI Employee Review

4.0
Nov 21, 2025
Recommend
CEO approval
Business outlook

Pros

All the people who work there do their best at the job. They provide health insurance for part-time employees, based on hours. Discounts on gear. People are friendly. Everyone jokes around.

Cons

Inventory system works, but it's definitely behind other retail places I have worked at. If the person who placed an item somewhere in the back is gone that day, you may not find it until they get back. That being said, it usually is pretty organized. Managers may not listen to employee suggestions when asked about how to improve the workplace. If you're someone that loves to put in their two cents on how to make things better for the team, just know it may not be addressed from mgmt or mgmt above the store level.

Explore other reviews about REI

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, Management Cares. Great discounts if you are into outdoors stuff

Cons

Sometimes mundane work, but coworkers are great

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

See reviews by: Helpful|Rating|Date|All