RETAIL DATA HAS NO RESPECT OR APPRECIATION FOR THEIR EMPLOYEES - Anonymous employee RDSolutions Employee Review

1.0
Jul 31, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros used to be the flexibility...but that is gone.

Cons

I have been here for over ten years. Recently we were notified (via email) that our pay will be cut...in half. I have worked very hard for this company and my reward....A PAYCUT by half! They are trying to get us to believe that we will be making more money....in reality, it's a PAY CUT. Their reasoning...."better, faster equipment" so more time to do more jobs. The jobs will still take the same amount of time, but our piece rate will be half of what we were making on the same job. This is an inaccurate statement as the equipment is slow, freezes and forces you to reset it a lot. We spend our uncompensated time on the phone with field support (if you can get them on the phone) trying to resolve equipment issues, read emails, print schedules and job collection criteria. Not to mention the gas pay is very low compared to the prices we pay here in California. There are no raises, no room for advancements and NO respect for their employees. Retail Data used to be a great company to work for and I was proud to work for them....not anymore.

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5.0
May 8, 2026
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Pros

You can choose when you want to work and how much.

Cons

The pays is not that great

4.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, easy to learn the basics and complete self-paced training, and a good option for side income that can work around a main job or busy life. They have a help line to call for trouble with jobs and questions. If you have to leave a voicemail, they are usually pretty good about calling back fairly quickly.

Cons

Sometimes you have to figure out how to do certain jobs on the fly if you haven't done them before, so it can feel a bit like being tossed in and expected to sink or swim. They do have a help line to call if you have trouble figuring it out, though.

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