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      RDI

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      RDI reviews

      RDI Survey - Customer Service Agent RDI Employee Review

      5.0
      Jul 24, 2024
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The welcoming environment that feels when you enter, the different activities created every month, always design to make everyone feel included.

      Cons

      There are moments when agents ask and/or request information regarding of their performance or any other detail related to work; there have been occasions when an answer is not provided and/or is provided very late.

      avatar
      RDI Response
      1y
      Thank you for your feedback! We’re glad to hear you appreciate the welcoming environment and inclusive activities. We’ll take your concerns about timely communication and performance feedback into account as we work on improving responsiveness. Your input is invaluable!

      Explore other reviews about RDI

      5.0
      Jan 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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