questions - Call Center Agent RDI Employee Review

3.0
Jan 27, 2024
Recommend
CEO approval
Business outlook

Pros

reliable work adjustable schedules different work opportunities

Cons

not enough pay tenures not compensated enough too many changes without enough notice

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RDI Response
2y
Thank you for sharing your insights about your long-term experience at RDI. It's great to hear about the reliability of work, adjustable schedules, and various work opportunities. Your concerns about pay and the need for better compensation for tenures are noted. Additionally, your advice to management about providing advance notice for major changes is valuable. We appreciate your feedback and will strive to enhance the overall experience for our dedicated employees.

Explore other reviews about RDI

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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