Up and Coming Company - Customer Service Representative/SME/Team Lead/Administrative Assistant RDI Employee Review

4.0
Sep 2, 2015
Recommend
CEO approval
Business outlook

Pros

The company is putting a huge emphasis and a lot of money towards making this company an employer of choice. Their ELL Well Program seems to be very promising. (ELL Well is Earn Well, Learn Well, Live Well). They also really like to promote from within. If you are a go-getter with a positive attitude you will quickly move up in the company.

Cons

The entry level positions has quite a bit of turnover (as all companies of this nation would have). Some managers on the call center floor use and abuse their power.-They are working to improve upon this.

Explore other reviews about RDI

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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