Terrible, evil, corrupt company. - Customer Service RDI Employee Review

1.0
Jul 17, 2015
Recommend
CEO approval
Business outlook

Pros

There aren't any "Pros" to speak of. Honestly, I cannot think of any.

Cons

This list could take forever to write. I'll just sum it up by stating that the management is seriously corrupt and do not value hard work. I worked there over 5 years and never advanced, even after consistently receiving great reviews. You have to ask management for a performance review. If you do not get a review, then you do not get a raise. Also, it seemed like when I would request a review from management, they would always be "too busy" or reschedule multiple times (at which point most employees would just give up). Most of the employees who are in a supervisory or managerial role are family and/or friends of other managers. There is a serious nepotism problem. The list goes on. I need to stop here. My best advice is DO NOT work here unless you want your work-life to be a living hell.

Explore other reviews about RDI

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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