Customer Service Rep - Customer Service Representative RDI Employee Review

3.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

Pay It's a job Full Schedule Overtime Wide Variety of Programs Coworkers are awesome Lots of experience very quickly Most people who say they dislike this place aren't cut out for call center work. It's easy, and you get paid more than most places that aren't factory work or require a degree.

Cons

No room for advancement unless you don't mind brown nosing Call Center Blues Occasionally unrealistic client expectations inconsistent rule enforcement Most employees feel under valued It really feels like it's just a job, nothing else. Benefits are a joke.

Explore other reviews about RDI

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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