Decent - Customer Service Representative (CSR) RDI Employee Review

3.0
May 19, 2021
Recommend
CEO approval
Business outlook

Pros

Hours are flexible. Sometimes fun.

Cons

They invest more in their new employees than long term employees.

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RDI Response
5y
Thank you for your comment. You are correct, since we support many different campaigns we often are able to offer flexible schedules! At RDI we offer training, coaching and free courses for all levels of employees to continue with their professional development.

Explore other reviews about RDI

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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