customer service agent - Agent RDI Employee Review

4.0
Jan 25, 2026
Recommend
CEO approval
Business outlook

Pros

work from home works with my school schedule easy to get into management

Cons

very repetitive work calls can be back to back which is mentally draining pay gets capped once you make a certain amount work days got longer, used to get off at 5 now I get off at 5:30 because they want you to work a full 8 hours and take a unpaid 30 minute lunch.

Explore other reviews about RDI

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

I always had the opportunity to hit 40 hours every week.

Cons

Stressful work if not able to acclimate to phone calls.

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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